Join theTeam

We are always looking to connect with talented people that share our passion and vision. If you think you would be a good addition to the team, drop us an email and let us know why. talent@jackporter.com

Available Positions

Wayfinding Specialist

Wayfinding Specialist (1099)

Jack Porter, a leading multidisciplinary design group renowned for its innovative brand experiences within the built environment, is currently seeking a Wayfinding Specialist. This unique role calls for a creative visionary who can blend the art of design with the science of wayfinding to create intuitive and engaging navigational experiences across a variety of spaces. If you have a passion for crafting clear, coherent, and visually compelling design solutions that enhance spatial navigation and brand interaction, you might be the perfect addition to our dynamic team.

As a Wayfinding Specialist at Jack Porter, you will have the opportunity to work on national projects, applying your skills to design wayfinding systems, environmental graphics, and interactive elements that guide, inform, and enrich the user experience.

Responsibilities

Design Innovative Wayfinding Systems: Develop intuitive and engaging wayfinding solutions and environmental graphics for various projects, including sports venues, corporate environments, and public spaces.
Collaborate on Spatial Design Projects: Work closely with interior designers, architects, and brand strategists to integrate wayfinding into the broader context of experiential design projects.
User-Centered Design Approach: Employ a user-centered design methodology to ensure that all wayfinding and environmental graphics enhance the overall user experience, making spaces navigable and accessible for all.
Project Management: Oversee projects from concept through completion, coordinating with clients, vendors, and internal teams to ensure timely and budget-compliant delivery.
Brand Integration: Seamlessly integrate brand elements into wayfinding strategies, reinforcing brand identity through environmental graphics and signage.
Research and Strategy: Conduct research on best practices in wayfinding and environmental design, staying ahead of industry trends and incorporating innovative solutions into your work.
Prototyping and Testing: Develop prototypes for signage and wayfinding systems, conducting user testing to validate and refine designs.
Jump in with the Design Team: In addition to wayfinding design, this role will collaborate with the design team to develop environmental/experience design concepts for an assortment of projects, ensuring a holistic and immersive user experience.
Conceptualizing Signage: Successful candidates will be comfortable ideating and conceptualizing signage, sign location plans, and message schedules in a way that is easily understood by the client, is easily updatable, and is preferably BIM integrated.

Skills + Requirements

Bachelor’s degree (or equivalent experience) in Graphic Design, Industrial Design, Architecture, or a related field.
Proven experience in wayfinding and environmental graphic design, with a strong portfolio showcasing completed projects.
Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and familiarity with CAD tools and BIM processes.
Strong understanding of ADA guidelines, code compliance, and signage design methodologies.
Excellent communication and project management skills, with the ability to work collaboratively across disciplines.
Creative problem-solving skills, with a keen eye for detail and a dedication to creating functional and aesthetically pleasing design solutions.
Self-starter attitude with the ability to own signage and wayfinding segments of projects from concept to implementation.

Extra Credit

Experience with digital wayfinding solutions and interactive design.
Knowledge of materials and fabrication methods relevant to signage and environmental graphics.
A background or interest in behavioral psychology as it applies to wayfinding and spatial navigation.

What you'll get

Impact

Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be instrumental in shaping how our clients engage with their audience. Your efforts won’t just be items on a checklist; they’ll shape business narratives and drive real-world results. Join a team where your experience doesn’t just make a splash; it makes waves.

Culture

At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers, creators, and designers, where every voice is valued, and every idea has the potential. Collaborate, create, and celebrate together. And all work and no play isn’t the Jack Porter way. Whether it’s a game of Nintendo switch between projects or a team happy hour, we make sure that work is as enjoyable as it is rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day well-lived.

If you think you would be a good fit for this position, and have the experience to back it up, we’d love to talk. Please send your resume to talent@jackporter.com

Senior Digital Experience Designer

Jack Porter is seeking a Senior Digital Experience Designer to create interactive digital experiences that live inside memorable physical environments. Our work brings together strategy, storytelling, environmental design, media and technology for sports venues, museums, visitor centers, branded environments and other public spaces.

This is not a traditional website or SaaS product-design role. You will design experiences for touchscreens, kiosks, media walls, interactive galleries, large-format displays and other technology-enabled installations. You will be a hands-on designer responsible for carrying work from early concept through UX, UI, prototyping, development and installation.

You will partner closely with the VP of Design, Design Directors, content strategists, developers, technology partners and project teams. The Design Director will continue to own the physical environment; you will own the quality and usability of the digital layer and help ensure the two feel like one experience.

What You’ll Do

Design Digital Experiences

Design intuitive, visually compelling experiences for touchscreens, kiosks, interactive exhibits, media walls and other technology-enabled installations.
Translate project goals, audience needs and content into user journeys, information architecture, interaction models, wireframes, prototypes and polished interfaces.
Create visual and interaction systems that connect multiple digital touchpoints into a cohesive experience.

Develop Concepts and Interactions

Participate in early project concepting and help determine how digital experiences can support the project’s larger creative and storytelling goals.
Explore ideas through sketches, storyboards, user flows, prototypes, motion studies and other design artifacts.
Recommend purposeful approaches across touch, gesture, sensors, RFID/NFC, projection, mobile extensions, large-format media and emerging technologies.

Design for Real-World Visitors

Apply user-centered design principles to public environments serving diverse audiences, including families, fans, students, alumni, donors and first-time visitors.
Consider accessibility, dwell time, group interaction, physical reach, viewing distance, environmental conditions and the limited instruction available in public spaces.
Design interfaces that are understandable at a glance, inviting to approach and easy for the next visitor to begin using.

Connect Content and Storytelling

Work with content and creative teams to transform complex stories, archives, data and media into meaningful digital interactions.
Establish content hierarchy, navigation, pacing and progressive disclosure.
Consider how interactive content, motion, sound, video and physical elements work together as one experience.

Prototype, Test and Refine

Create prototypes that allow teams, clients and users to understand and evaluate proposed experiences.
Participate in usability testing, prototype reviews and field observation.
Use feedback and observation to improve clarity, accessibility and engagement.

Carry Design Through Production

Prepare organized, developer-ready design files, component systems, interaction specifications and supporting documentation.
Collaborate with software developers and technology partners throughout implementation.
Review in-progress builds, participate in content integration and on-device testing, and resolve design issues through installation and final QA.

Collaborate and Communicate

Partner with Design Directors to connect digital and physical components intentionally.
Present concepts, prototypes and recommendations clearly to internal teams and clients.
Manage digital-design responsibilities across multiple projects while maintaining quality, organization and communication.
Contribute to Jack Porter’s digital design standards, tools and processes.

What You Bring

A strong portfolio demonstrating hands-on UX, UI, interaction design and visual craft. We want to see the thinking and process behind the finished work.
Approximately five or more years of professional experience in UX, UI, interaction design, digital experience design or a related discipline.
Experience integrating digital experiences with the built environment including with large-format touchscreens, kiosks, interactive exhibits, media walls or multiuser interfaces.
Demonstrated ability to take digital experiences from early concept through detailed design and implementation.
Advanced proficiency in Figma and Adobe Creative Cloud or comparable interface-design and prototyping tools.
Strong typography, composition, hierarchy, color and design-system skills.
Experience developing user flows, information architecture, wireframes, prototypes and interaction specifications.
Understanding of accessibility and user-centered design practices.
Ability to communicate effectively with designers, content teams, developers, project managers, clients and technical partners.
Ability to manage multiple projects in a fast-moving, multidisciplinary environment.
A relevant degree or equivalent professional experience.

Especially Helpful

Experience designing for museums, sports venues, visitor centers, branded environments, attractions or other public spaces.
After Effects proficiency and experience with Cinema 4D, Blender, or similar 3D tools
Familiarity with HTML/CSS/JavaScript, TouchDesigner, Unity, Unreal Engine and other interactive-development technology workflows
Understanding of AV systems, sensors, RFID/NFC, projection, cameras, gesture interaction or related installation technologies.
Experience conducting usability testing or reviewing work during development and installation.
Interest in emerging technologies and the judgment to use them purposefully.

Portfolio Guidance

For each relevant project, help us understand the problem, audience, environment, constraints, process, your individual contribution and the resulting experience. Work involving interactive installations, public-space technology, museums, sports environments, branded experiences or other physical settings is especially valuable. Strong candidates from adjacent digital-design backgrounds are encouraged to apply when their work demonstrates exceptional interaction thinking, visual craft and an ability to design beyond conventional websites.

Remote and Travel

This is a U.S.-based remote position. The role requires periodic travel to Jack Porter’s Greenville, South Carolina headquarters, client locations, project sites, installations and team working sessions. Travel frequency will vary based on project needs.

Why Jack Porter

We build spaces that inspire pride and connection. This role makes sure the technology inside them keeps delivering that experience every day. You will join a collaborative team that cares about the details and takes pride in work that matters.

Ready to Apply?

If this role sounds like you, we would love to hear from you. Send your resume and a short note about your service or technical support experience to talent@jackporter.com.

Digital Experience Design Director

Jack Porter is seeking a Digital Experience Design Director to create interactive digital experiences that live inside memorable physical environments. Our work brings together strategy, storytelling, environmental design, media and technology for sports venues, museums, visitor centers, branded environments and other public spaces.

You will serve as the digital design lead for assigned projects, partnering with the VP of Design, Design Directors and multidisciplinary project teams to establish, direct and execute the digital experience from concept through implementation. While Design Directors own the physical environment, you will own the creative vision, quality and execution of the digital experience, ensuring both disciplines come together as one cohesive story.

Unlike many director-level positions, this is a player-coach role. The Digital Experience Design Director is expected to remain deeply involved in the design work while also providing the creative leadership necessary to guide the digital discipline across the project lifecycle.

Leadership Expectations

As the Digital Experience Design Director, you will lead the digital discipline on assigned projects while remaining an active, hands-on designer. You will independently own the digital creative direction from concept through implementation, requiring minimal day-to-day creative oversight while collaborating closely with executive creative leadership to ensure every digital experience aligns with the project’s overall vision.

You will establish the digital creative vision, guide concept development, direct digital experience strategy and provide creative leadership throughout the project lifecycle. While you will continue designing interfaces, interactions and prototypes, you will also be responsible for elevating the work of others, making project-level digital creative decisions and ensuring every digital touchpoint contributes to a cohesive guest experience.