Join the
Team

We are always looking to connect with talented people that share our passion and vision. If you think you would be a good addition to the team, drop us an email and let us know why. talent@jackporter.com

Available Positions

Account Coordinator

Jack Porter is a multidisciplinary design group, celebrated for crafting immersive brand experiences in the built environment. As we continue our journey of growth, we’re seeking a proactive and dynamic Account Coordinator. This role is an exciting opportunity for those looking to grow into an Account Manager position, providing crucial support to our team of Account Managers and gaining firsthand experience in managing client relationships and projects.

In the Account Coordinator role, you’ll serve as an essential support mechanism, helping to ensure projects run smoothly, client communication remains consistent, and tasks are managed efficiently. With a focus on learning and development, this position offers a comprehensive insight into the world of account management.

Responsibilities

  • Support multiple Account Managers in day-to-day tasks, ensuring efficient workflow and client satisfaction.
  • Assist in understanding and tracking project parameters, such as timelines, key milestones, and client deliverables.
  • Participate in client meetings and calls under the guidance of Account Managers, gaining exposure to the client communication process.
  • Help in capturing and documenting client feedback, ensuring it's clearly relayed to the design and production teams.
  • Facilitate and track communication between project partners and the Jack Porter design and production teams.
  • Provide administrative support, including organizing client files, drafting meeting minutes, and coordinating schedules.
  • Stay agile and ready to assist in varying aspects of the project, ensuring tasks are executed promptly.
  • Actively seek feedback and mentorship from Account Managers, focusing on professional growth and understanding the nuances of the role.

Skills + Requirements

  • Bachelor’s degree or equivalent experience.
  • Strong organizational skills and attention to detail.
  • Good written and verbal communication abilities.
  • Eagerness to learn and grow within the account management domain.
  • Ability to multitask and support multiple projects simultaneously.
  • Basic understanding of stakeholder perspectives and project management.
  • Willingness to travel (5-10% but would increase with responsibility).

Extra Credit

  • Prior experience in a support or administrative role within a design agency or similar setting.
  • Familiarity with interactive or web development projects.

WHAT YOU'LL GET

Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be
instrumental in shaping how our clients engage with their audience. Your efforts won’t just be
items on a checklist; they’ll shape business narratives and drive real-world results. Join a team
where your experience doesn’t just make a splash; it makes waves.

Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers,
creators, and designers, where every voice is valued, and every idea has the potential.
Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch
between projects or a team happy hour, we make sure that work is as enjoyable as it is
rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day
well-lived.

Compensation

  • Competitive salary
  • Discretionary bonus
  • Medical benefits (health, dental, vision)
  • Time off (PTO, paid holidays, sick leave)
  • 401k with 4% match
  • Paid maternity and paternity leave
  • Inspiring HQ workspace with a full range of amenities

If you think you would be a good fit for this position, and have the experience to back it up, we’d love to talk. Please send your resume to talent@jackporter.com.

Wayfinding Specialist (Contractor)

Jack Porter, a leading multidisciplinary design group renowned for its innovative brand experiences within the built environment, is currently seeking a Wayfinding Specialist. This unique role calls for a creative visionary who can blend the art of design with the science of wayfinding to create intuitive and engaging navigational experiences across a variety of spaces. If you have a passion for crafting clear, coherent, and visually compelling design solutions that enhance spatial navigation and brand interaction, you might be the perfect addition to our dynamic team.

As a Wayfinding Specialist at Jack Porter, you will have the opportunity to work on national projects, applying your skills to design wayfinding systems, environmental graphics, and interactive elements that guide, inform, and enrich the user experience.

Responsibilities

  • Design Innovative Wayfinding Systems: Develop intuitive and engaging wayfinding solutions and environmental graphics for various projects, including sports venues, corporate environments, and public spaces.
  • Collaborate on Spatial Design Projects: Work closely with interior designers, architects, and brand strategists to integrate wayfinding into the broader context of experiential design projects.
  • User-Centered Design Approach: Employ a user-centered design methodology to ensure that all wayfinding and environmental graphics enhance the overall user experience, making spaces navigable and accessible for all.
  • Project Management: Oversee projects from concept through completion, coordinating with clients, vendors, and internal teams to ensure timely and budget-compliant delivery.
  • Brand Integration: Seamlessly integrate brand elements into wayfinding strategies, reinforcing brand identity through environmental graphics and signage.
  • Research and Strategy: Conduct research on best practices in wayfinding and environmental design, staying ahead of industry trends and incorporating innovative solutions into your work.
  • Prototyping and Testing: Develop prototypes for signage and wayfinding systems, conducting user testing to validate and refine designs.
  • Jump in with the Design Team: In addition to wayfinding design, this role will collaborate with the design team to develop environmental/experience design concepts for an assortment of projects, ensuring a holistic and immersive user experience.
  • Conceptualizing Signage: Successful candidates will be comfortable ideating and conceptualizing signage, sign location plans, and message schedules in a way that is easily understood by the client, is easily updatable, and is preferably BIM integrated.

Skills + Requirements

  • Bachelor’s degree (or equivalent experience) in Graphic Design, Industrial Design, Architecture, or a related field.
  • Proven experience in wayfinding and environmental graphic design, with a strong portfolio showcasing completed projects.
  • Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and familiarity with CAD tools and BIM processes.
  • Strong understanding of ADA guidelines, code compliance, and signage design methodologies.
  • Excellent communication and project management skills, with the ability to work collaboratively across disciplines.
  • Creative problem-solving skills, with a keen eye for detail and a dedication to creating functional and aesthetically pleasing design solutions.
  • Self-starter attitude with the ability to own signage and wayfinding segments of projects from concept to implementation.

Extra Credit

  • Experience with digital wayfinding solutions and interactive design.
  • Knowledge of materials and fabrication methods relevant to signage and environmental graphics.
  • A background or interest in behavioral psychology as it applies to wayfinding and spatial navigation.

WHAT YOU'LL GET

Impact

Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be instrumental in shaping how our clients engage with their audience. Your efforts won’t just be items on a checklist; they’ll shape business narratives and drive real-world results. Join a team where your experience doesn’t just make a splash; it makes waves.

Culture

At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers, creators, and designers, where every voice is valued, and every idea has the potential. Collaborate, create, and celebrate together.

And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch between projects or a team happy hour, we make sure that work is as enjoyable as it is rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day well-lived.

FEEL LIKE YOU JUST READ A DESCRIPTION OF YOU?

If you think you would be a good fit for this position, and have the experience to back it up, we’d love to talk. Please send your resume to talent@jackporter.com.