Join theTeam
We are always looking to connect with talented people that share our passion and vision. If you think you would be a good addition to the team, drop us an email and let us know why. talent@jackporter.com
Available Positions
Account Coordinator
Jack Porter is a multidisciplinary design group, celebrated for crafting immersive brand
experiences in the built environment. As we continue our journey of growth, we’re seeking a
proactive and dynamic Account Coordinator. This role is an exciting opportunity for those
looking to grow into an Account Manager position, providing crucial support to our team of
Account Managers and gaining firsthand experience in managing client relationships and
projects.
In the Account Coordinator role, you’ll serve as an essential support mechanism, helping to
ensure projects run smoothly, client communication remains consistent, and tasks are managed
efficiently. With a focus on learning and development, this position offers a comprehensive
insight into the world of account management.
Responsibilities
- Support multiple Account Managers in day-to-day tasks, ensuring efficient workflow and client satisfaction.
- Assist in understanding and tracking project parameters, such as timelines, key milestones, and client deliverables.
- Participate in client meetings and calls under the guidance of Account Managers, gaining exposure to the client communication process.
- Help in capturing and documenting client feedback, ensuring it's clearly relayed to the design and production teams.
- Facilitate and track communication between project partners and the Jack Porter design and production teams.
- Provide administrative support, including organizing client files, drafting meeting minutes, and coordinating schedules.
- Stay agile and ready to assist in varying aspects of the project, ensuring tasks are executed promptly.
- Actively seek feedback and mentorship from Account Managers, focusing on professional growth and understanding the nuances of the role.
Skills + Requirements
- Bachelor’s degree or equivalent experience.
- Strong organizational skills and attention to detail.
- Good written and verbal communication abilities.
- Eagerness to learn and grow within the account management domain.
- Ability to multitask and support multiple projects simultaneously.
- Basic understanding of stakeholder perspectives and project management.
- Willingness to travel (5-10% but would increase with responsibility).
Extra Credit
- Prior experience in a support or administrative role within a design agency or similar setting.
- Familiarity with interactive or web development projects.
What You'll Get
Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be
instrumental in shaping how our clients engage with their audience. Your efforts won’t just be
items on a checklist; they’ll shape business narratives and drive real-world results. Join a team
where your experience doesn’t just make a splash; it makes waves.
Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers,
creators, and designers, where every voice is valued, and every idea has the potential.
Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch
between projects or a team happy hour, we make sure that work is as enjoyable as it is
rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day
well-lived.
Compensation
- Competitive salary
- Discretionary bonus
- Medical benefits (health, dental, vision)
- Time off (PTO, paid holidays, sick leave)
- 401k with 4% match
- Paid maternity and paternity leave
- Inspiring HQ workspace with a full range of amenities
Feel like you just read a description of you? Ready for a new experiences? Send your info to talent@jackporter.com and tell us what about this post struck a chord with you.
Account Director
Jack Porter is a multidisciplinary design group renowned for crafting immersive brand
experiences in the built environment. As we expand, we are seeking a seasoned Account
Director to lead our team of Account Managers, serving as a strategic linchpin between our
clients and the multifaceted services we offer.
If you’re an experienced leader, adept at steering client relationships, orchestrating complex
projects, and mentoring junior team members, this opportunity might be the next step in your
career journey.
As an Account Director, you will not only represent the face of Jack Porter to our top-tier clients
but also guide and mentor our Account Managers to ensure our clients receive unparalleled
service, and our projects run seamlessly from inception to completion.
Responsibilities
- Provide leadership and direction to a team of Account Managers, ensuring consistent service levels, client satisfaction, and team growth.
- Develop, review, and optimize departmental processes and strategies to enhance efficiency and quality of service.
- Mentor and train Account Managers, fostering their professional growth and expertise.
- Act as a key point of contact for high-value clients, ensuring their goals are met and expectations are surpassed.
- Take charge in managing groups of complex stakeholders or working within intricate project teams, leveraging experience and expertise to drive successful outcomes.
- Oversee and manage a portfolio of accounts, ensuring projects stay within scope, on budget, and on time.
- Conduct regular team meetings and one-on-ones to track project progress, address challenges, and strategize for future opportunities.
- Collaborate closely with cross-functional teams to ensure the successful delivery of projects and services.
- Demonstrate a commitment to becoming an industry expert in areas such as experiential branding, architecture, construction, and sports, providing insightful leadership and guidance in these sectors.
- Lead strategic account planning and forecasting to identify growth opportunities and ensure resource allocation aligns with company goals.
- Analyze client feedback, team performance, and industry trends to drive continuous improvement in our account management practices.
Skills + Requirements
- Bachelor’s degree, Master's or equivalent professional experience preferred.
- Proven experience in leading and mentoring account management teams.
- Innate leadership qualities with a strong strategic mindset.
- Exceptional written and verbal communication skills.
- Ability to navigate complex client relationships and handle high-pressure situations with grace.
- Willingness to travel (30%).
- Strong problem-solving skills and the ability to adapt to rapidly changing client needs.
- A deep understanding of diverse stakeholder perspectives with the skill to drive consensus.
Extra Credit
- Familiar with projects and teams handling interactive or web development projects.
- Significant experience in a design agency or similar setting.
- Demonstrated history of growing and retaining high-value client accounts.
What You'll Get
Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be
instrumental in shaping how our clients engage with their audience. Your efforts won’t just be
items on a checklist; they’ll shape business narratives and drive real-world results. Join a team
where your experience doesn’t just make a splash; it makes waves.
Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers,
creators, and designers, where every voice is valued, and every idea has the potential.
Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch
between projects or a team happy hour, we make sure that work is as enjoyable as it is
rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day
well-lived.
Compensation
- Competitive salary
- Discretionary bonus
- Medical benefits (health, dental, vision)
- Time off (PTO, paid holidays, sick leave)
- 401k with 4% match
- Paid maternity and paternity leave
- Inspiring HQ workspace with a full range of amenities
Feel like you just read a description of you? Ready for a new experiences? Send your info to talent@jackporter.com and tell us what about this post struck a chord with you.
Account Manager
Jack Porter is a multidisciplinary design group creating immersive brand experiences for the
built environment. We’re in search of an Account Manager – a brand ambassador, someone
who is the face of Jack Porter to our clients and can strategically engage in challenging
conversations, all while staying committed to the larger goals.
If you’re someone who is deeply strategic, has a high EQ, and thrives in the dynamics of a
creative process, you might be the one we’re looking for.
The Account Manager oversees projects from inception to completion, ensuring the day-to-day
management flows seamlessly. This role entails fostering and maintaining client relationships,
steering the project’s scope, timeline, assets, and ensuring the excellence of the final product.
We’re after someone who has the innate ability to read the room, build trust swiftly (both
internally and externally), and stands as a beacon of knowledge and expertise in their domain.
Responsibilities
- Serve as an ambassador of Jack Porter, representing our brand with poise and commitment.
- Grasp the nuances of the client, their organization, and their processes, delivering both long-term strategic guidance and short-term solutions.
- Shepherd the client through the decision-making processes, ensuring alignment with overarching goals, strategies and objectives.
- Lead and facilitate collaborations with various project partners including architects, interiors, and general contractors, synergizing with the Jack Porter design and production teams.
- Demonstrate an understanding of the project's parameters, from timeline to budget.
- Display agility, ready to shift directions for the project's success.
- Lead client meetings and calls, review creative content, and obtain client feedback.
- Communicate the status of the project effectively, manage client deliverables, and hold clients accountable.
- Capture and digest client feedback, ensuring it's clearly relayed to the design and production teams.
- Ensure the design team is well-equipped with the necessary resources and guidance.
Skills + Requirements
- Bachelor’s degree.
- Innate leadership qualities and strategic thinking capabilities.
- Exceptional written and verbal communication skills.
- Resilience under stress and the capacity to thrive in a challenging environment.
- Build rapport and trust effortlessly.
- Willingness to travel (25%).
- Understand diverse stakeholder perspectives and drive consensus.
- Highly collaborative and can lead the internal JP team, including design and production teams.
Extra Credit
- Experience managing interactive or web development projects.
- Prior experience in project management and/or with a design agency.
WHAT YOU'LL GET
Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be
instrumental in shaping how our clients engage with their audience. Your efforts won’t just be
items on a checklist; they’ll shape business narratives and drive real-world results. Join a team
where your experience doesn’t just make a splash; it makes waves.
Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers,
creators, and designers, where every voice is valued, and every idea has the potential.
Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch
between projects or a team happy hour, we make sure that work is as enjoyable as it is
rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day
well-lived.
Compensation
- Competitive salary
- Discretionary bonus
- Medical benefits (health, dental, vision)
- Time off (PTO, paid holidays, sick leave)
- 401k with 4% match
- Paid maternity and paternity leave
- Inspiring HQ workspace with a full range of amenities
If you think you would be a good fit for this position, and have the experience to back it up, we’d love to talk. Please send your resume to talent@jackporter.com.
AV Project Manager
Jack Porter is a multidisciplinary design group creating immersive brand experiences for the built environment. We are seeking a highly organized and detail-oriented AV Project Manager to join our Experiential Design Studio. The ideal candidate will have a passion for audio-visual technology and a strong background in project management. The AV Project Manager will be responsible for overseeing the planning, execution, and delivery of high-quality audio-visual solutions for our clients.
KEY RESPONSIBILITIES
- Work closely with clients to understand their audio-visual needs and requirements
- Develop project schedules, budgets, and technical specifications
- Manage the procurement of audio-visual equipment and materials
- Oversee the installation and testing of audio-visual systems on-site
- Manage and supervise on-site technicians, vendors, and contractors
- Ensure the quality and timely delivery of audio-visual solutions
- Maintain effective communication with clients, internal team members, and vendors
- Handle project changes, issues, and risks, and ensure effective resolution
- Prepare project reports, presentations, and other documentation as required
QUALIFICATIONS
- Bachelor's degree
- 5+ years of experience in audio-visual project management
- Strong technical knowledge of audio-visual systems, including video, audio, lighting, and control systems
- Experience with interactive technology including touch, gestural, motion, etc
- Experience with immersive multi-display integrations
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and meet deadlines
- Strong problem-solving and critical thinking skills
- Ability to work independently and as part of a team
- Ability to manage multiple projects simultaneously
WHAT YOU'LL GET
Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be instrumental in shaping how our clients engage with their audience. Your efforts won’t just be items on a checklist; they’ll shape business narratives and drive real-world results. Join a team where your experience doesn’t just make a splash; it makes waves.
Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers, creators, and designers, where every voice is valued, and every idea has the potential. Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch between projects or a team happy hour, we make sure that work is as enjoyable as it is rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day well-lived.
Compensation
- Competitive salary
- Discretionary bonus
- Medical benefits (health, dental, vision)
- Time off (PTO, paid holidays, sick leave)
- 401k with 4% match
- Paid maternity and paternity leave
- Inspiring HQ workspace with a full range of amenities
Feel like you just read a description of you? Ready for a new experiences? Send your info to talent@jackporter.com and tell us what about this post struck a chord with you.
Experience Designer
As a Experience Designer you will play a critical role in the development of dynamic and engaging experiences for stadiums, arenas, museums, retail spaces, visitor centers, and more. A thirst for variety and new challenges is required. This position merges design with spatial thinking and provides an opportunity to create high profile work for elite athletic programs and brands.
SKILLS – REQUIREMENTS - Responsibilities
- Strong toolkit of artistic and design leadership skills
- Lead and assist the team with all aspects of design for EGD projects
- Visualize 2D and 3D design solutions through the use of multiple mediums including sketching, graphic design, elevations, and digital renderings
- Energetic and hard-working, with the ability to rapidly think through a problem to generate dynamic ideas
- Strong communication skills and the ability to receive and deliver constructive critique
- Thrive under pressure and within tight deadlines
- Strong understanding of branding concepts and their integration with the built environment
- Can move rapidly from brainstorming to sketches to developed concepts ready for client presentation, with and without direction
- Show initiative and have the ability to work effectively both independently and under the direction of the senior design team
- Reports to Creative Director
- Must take pride in and be passionate about design work
- A portfolio that showcases a strong sense of design fundamentals, based on a core discipline (graphic design, EGD, industrial design, exhibit design) relevant to Jack Porter's clients
- Ability to ideate original concepts through traditional sketching (whether traditional or digital)
- Work collaboratively with the design team through all phases of design, from concept through construction documentation
- Fluent in Adobe Creative Suite (primarily Photoshop and Illustrator)
- Understanding (or fluidity) in SketchUp is a tremendous bonus
- Strong verbal, written, and presentation communication skills.
- 2-5 years minimum of professional experience in the design industry
- Other duties as assigned
Project Traffic Coordinator
Jack Porter is a multidisciplinary design group acclaimed for its visionary brand experiences in
the built environment. As we elevate our projects’ scope and intricacy, we are keen to onboard a
Project Traffic Coordinator to impeccably streamline and fine-tune workflows across our
Account Management, Design, and Production teams.
Acting as the nerve center of our project execution, this role is responsible for ensuring optimal
alignment of the right projects with the right resources at precisely the right moments. If you’re
passionate about orchestrating smooth operations, masterfully managing resources, and
fortifying bridges of communication across diverse teams, we invite you to read on.
Responsibilities
- Coordinate and centralize all project workflows, becoming the linchpin for resource allocation and task delegation.
- Strategically prioritize projects, aligning them with the company’s goals and timelines, ensuring a continuous workflow that meets project deadlines and quality standards.
- Forge strong collaborations with Account Managers, Designers, and Production Managers to delve deep into project scopes, timelines, and requisite resources.
- Expertly allocate resources (personnel, time, tools) to guarantee the prompt and proficient completion of projects.
- Develop, launch, and maintain a comprehensive resource calendar within Asana, our chosen project management tool, capturing team member availability and assignments.
- Detect and circumvent potential resource gridlocks or conflicts, liaising with senior leadership for resolution.
- Continuously hone and adapt traffic management strategies and tools within Asana to kindle enhanced resource allocation and transparent communication.
- Conduct regular sync-ups with departments to gauge progress, tackle concerns, and tweak resource allocations when necessary.
- Generate and disseminate both internal and external reports on project status, leveraging Asana's reporting capabilities, to keep all stakeholders informed and aligned.
- Initiate the onboarding protocol for new talent, swiftly integrating them into Asana and our bespoke workflow management methodology.
Skills + Requirements
- Bachelor’s degree or commensurate professional prowess.
- Solid background in project management, traffic coordination, or a parallel coordination role.
- Stellar organizational and multitasking finesse.
- Enhanced interpersonal and communicative flair to foster team synergies.
- Aptitude for preempting needs, spotlighting challenges early, and architecting timely solutions in a dynamic setting.
- Proficiency with Asana or a similar project management tool.
- 3-8 years professional experience
Extra Credit
- Prior tenure in a design agency or an analogous milieu.
- Certifications in project management.
What You'll Get
Impact
Your influence will be tangible. Every relationship you nurture, every strategy you devise, will be
instrumental in shaping how our clients engage with their audience. Your efforts won’t just be
items on a checklist; they’ll shape business narratives and drive real-world results. Join a team
where your experience doesn’t just make a splash; it makes waves.
Culture
At Jack Porter, teamwork isn’t just encouraged; it’s essential. You’ll join a melting pot of thinkers,
creators, and designers, where every voice is valued, and every idea has the potential.
Collaborate, create, and celebrate together.
And all work and no play isn’t the Jack Porter way. Whether it’s a game of nintendo switch
between projects or a team happy hour, we make sure that work is as enjoyable as it is
rewarding. Your well-being matters, and we strive to make every day at Jack Porter a day
well-lived.
Compensation
- Competitive salary
- Discretionary bonus
- Medical benefits (health, dental, vision)
- Time off (PTO, paid holidays, sick leave)
- 401k with 4% match
- Paid maternity and paternity leave
- Inspiring HQ workspace with a full range of amenities
Feel like you just read a description of you? Ready for a new experiences? Send your info to talent@jackporter.com and tell us what about this post struck a chord with you.